Shipping Info

Nothing is more annoying when buying online than being overcharged for shipping or for an item that is offered with “free shipping” . . .

We don’t offer “free shipping” because there is no such thing . . . any business offering “free shipping” is simply marking up all of its products accordingly and everyone pays that same higher cost with no shipping options, regardless of location.  So in fairness to all of our customers, we only charge the ACTUAL SHIPPING COST by total weight to that destination and also offer various shipping options.

There are no markup or handling fees and delivery is fully GUARANTEED . . . if an item is lost or broken in shipment, we will send an immediate replacement or refund to the buyer and then file the damaged or lost package claim at our end!

The package recipient may choose to file a lost package search or insurance claim on their end instead and if so, then they will be responsible for tracking and resolving the problem with the carrier as we cannot file redundant claims.

Before any order is placed, the Shipping Calculator at Checkout will show the shipping options by zip code.  If the order is a mixed set of items, the shipping cost may not calculate correctly, but any shipping overage will be REFUNDED!

NOTE: Some ship methods presented at checkout may not be available for a given location, in which case we will choose the next best shipping method and refund any shipping overage paid.

Contact us if you have any questions about shipping cost or feel you have been overcharged for shipping . . .

  • Items up to 70 lbs can be shipped USPS Ground Advantage for the lowest cost (3 – 5 Day Delivery)
  • Items up to 70 pounds can be shipped USPS Priority Mail (1 – 3 Day Delivery) or Priority Express (Overnight)
  • Orders not suitable for the US Postal Service ship methods can be shipped using UPS services instead.

We are proud to support the US Postal system whenever possible and use safe Bulk Packaging with Recycled Materials wherever possible . . . Styrofoam peanuts, blister packs and other excess retail packaging is minimized or avoided.

Order Processing Time and Shipping Delays

Most orders for standard products are processed on the same day and shipped on the next business day.  However, many of our products and kits require 1 – 2 days for processing and assembly, so plan accordingly and factor additional time into order delivery expectations regardless of the shipping method chosen at check out.  Also note that all shipping carriers can have unexpected delays in delivery for a variety of reasons, so once we ship an order and have a track number, the actual delivery date is out of our control and not a reason for a replacement shipment or refund unless the package is confirmed lost.

3-POINT DOMESTIC SHIPPING GUARANTEE

1) We ship USPS Ground Advantage, Priority, Priority Express or UPS as ordered and ONLY CHARGE the ACTUAL RATE
2) Shipping overcharges due to incorrect calculations or combined items will be REFUNDED
3) Delivery is GUARANTEED or the item will be REPLACED or REFUNDED

International Customers – Please Read BEFORE Ordering . . .

MOST INTERNATIONAL ORDERS ARRIVE AS EXPECTED, BUT SOME ARE LOST AND UNTRACEABLE – BUYER ASSUMES ALL RISK AND COSTS FOR DELIVERY . . .

FREE BONUS ITEMS NOT INCLUDED DUE TO CUSTOMS RESTRICTIONS . . .

Note that shipping costs outside the US can be high and other duties or fees may be charged upon delivery that are out of our control.  The shipping options and cost to the international address are shown before there is any obligation to complete the checkout and payment process.  However, there is no way for us to know what other charges may apply, so it is a good idea to then check with your local post office or customs import authorities to find out what other costs may apply.

Also note that some ship methods presented at checkout may not be available for a given location, in which case we will choose the next best shipping method and refund any shipping overage paid.

Due to the costs and complexities of international shipments, including possible loss or seizure, delivery is NOT GUARANTEED, NO RETURNS will be accepted and NO REFUNDS will be applied.

Due to customs restrictions, special free bonus items NOT INCLUDED with international orders.

We will make every effort to properly ship international orders, but please make sure to order the correct item(s) and consider the risks involved, including COMPLETE LOSS of the ITEM(S) and COMPLETE LOSS of the amounts paid.  By placing an order to an international ship address, you UNDERSTAND and ACCEPT these terms.

BUYER ASSUMES ALL RISK AND COSTS FOR DELIVERY . . .